Landscaping CRM for Lawn Care and Outdoor Service Companies
Manage one-time installs and recurring service in the same pipeline. Quote new projects, track mowing routes, and lock in seasonal renewals without losing customers between seasons.
Spring rolls around and half your recurring customers from last year booked someone else because you never reached out
You have 20 open estimates and no way to tell which ones are about to close or go cold
Your customer list is a mix of one-time projects and weekly service with no way to sort them
RadiusOS is built for the landscaping workflow -- not just one-time project sales, but the recurring service and seasonal renewal cycle that actually drives the business. Every customer flows from new lead through estimate and booking into recurring service, with a seasonal renewal stage that reminds you to lock in next year's contract before competitors start canvassing. AI scoring flags estimates going cold and customers dropping off. Email templates for seasonal kickoff, rain delays, and renewal outreach keep you in front of customers without manual work.
Pipeline Stages (6)
Custom Fields (5)
Property Address
text
Service Type
text
Lot Size (sq ft)
number
Quote Amount
currency
Service Frequency
text
Terminology
How This Pipeline Works
New Lead
Someone called about a mowing route, a landscape install, or a cleanup. Respond fast -- lawn care is highly competitive and homeowners are usually contacting two or three companies at once.
Site Visit
You are walking the property to measure the lot, assess the scope, and understand what the customer wants. Take photos and notes so your estimate is accurate and your follow-up is specific.
Estimate Sent
The quote is out. Follow up within 48 hours. For recurring service quotes, emphasize the convenience and consistency of a scheduled service so the customer stops comparing per-mow pricing.
Booked
They said yes. Confirm the start date, service frequency, and any special instructions. For installs, confirm materials and timeline. For recurring service, set expectations for the first visit.
Recurring Service
The customer is on a weekly or biweekly schedule. This stage is your revenue backbone. Use notes to track service issues, property changes, and upsell opportunities like mulch, aeration, or hardscape work.
Seasonal Renewal
The season is ending. Reach out now to lock in next year's contract at the repeat-customer rate. Customers who do not hear from you assume you are not coming back -- and they will find someone else.
Frequently Asked Questions
What CRM do landscaping companies use?
Most landscaping companies use generic CRMs, spreadsheets, or field service tools that focus on scheduling but ignore customer relationship management. RadiusOS is built for the landscaping business model -- one-time projects and recurring service in the same pipeline with seasonal renewal tracking.
How do I keep lawn care customers from leaving between seasons?
Reach out before the season ends. RadiusOS has a Seasonal Renewal stage that reminds you to contact recurring customers about next year's contract. Email templates for renewal outreach make it easy to lock in customers before competitors start canvassing in spring.
Can I track both one-time landscape projects and recurring mowing service?
Yes. The pipeline handles both. One-time installs flow from estimate through completion. Recurring customers move into the Recurring Service stage and then to Seasonal Renewal at the end of the year. You see everything in one board.
Is there a free CRM for landscapers?
RadiusOS is free to start with a pipeline built for landscaping and lawn care businesses. Track estimates, manage recurring customers, and send seasonal renewal reminders. Pro adds email sequences and AI follow-ups for $19 per month.